Amazing food but poor service
We came here while on holidays and from the off we had to wait a good amount of time before anyone came to take our order and we were given bread and water which, while appreciated, we were charged for despite not asking for it. The staff also seemed to want to rush us to make our order when they did come over. There wasn’t a long wait for the steak which was amazing, but when they came over to ask if we wanted dessert and declined they left without giving us a chance to ask for the bill. Overall, the food was lovely but expected better service given the price.
Brunelli's Steakhouse
Thank you for taking the time to share your experience. We’re glad to hear you enjoyed the steak and the quality of the food, and truly sorry that the service did not meet your expectations, as we strive to offer attentive and welcoming service to all our guests from start to finish. Your feedback has been shared with our team to help us improve, and we’ll ensure details like the bread and water are clearly communicated. We appreciate your feedback and hope to welcome you back in the future for a visit that delights in every way. Best regards The Brunelli’s Team