Hotel Botánico (2941)

A very sad old hotel!!!

This hotel is in a time warp! It's 1970 all over. Just so old fashioned decor, rooms etc. Staff are variable. Price is very high for what you get. Rooms are small for the price. When I look at the residents it's like being in a German old peoples home. I can see why as this hotel is not attractive to anyone under 70 in my opinion. The hotel should be completely renovated or even better rebuilt.

Hotel Botánico

Dear John, Thank you for taking the time to share your impressions. We are genuinely sorry that your experience did not meet your expectations. Hotel Botánico is a property with a long history and a classic style that many of our returning guests value and appreciate. While our décor reflects this heritage, the hotel has undergone continuous renovations and updates over the years, including room refurbishments and ongoing improvements to facilities and services. We regret that you felt the style and atmosphere were not to your taste. Guest preferences naturally vary, and while many visitors seek the timeless elegance and tranquil ambiance we offer, we understand that this may not appeal to everyone. Your comments regarding value and room size have been noted and will be shared with the management team for review. We appreciate your feedback and wish you all the best in your future travels. Kind regards, Hotel Botánico & The Oriental Spa Garden