Wouldn't go back
We arrived at Brunellis at 7pm, when our table was reserved for and on arrival, we were so excited! The FOH staff were warm and welcoming and sat us right by the window with a sea view, offered to take a photo of us and that was were the fun ended. We waited half a hour to even get served a drink, I actually thought they had forgotten about us! When we finally got to order food, my husband ordered lamb chops and I was quite shocked what got put Infront of us, 5 tiny little chops, and I mean tiny! No mint sauce offered and they weren't the cheapest! I ordered the brunellis burger and I have a cheese allergy, nowhere on the menu did it say the burger had cheese on it, given I should have asked the server to make sure but if it didn't state on the menu, I didn't feel the need to ask so I couldn't eat my burger. Overall for a Michelin restaurant that we were very excited to eat in we couldn't wait to get out. Such a shame
Brunelli's Steakhouse
Thank you for taking the time to share your experience. We’re truly sorry that your evening did not meet your expectations, especially after such a warm welcome. The delay in service is certainly not the standard we strive to uphold, and we sincerely apologize for the wait you experienced. Regarding the burger, dairy products are indicated as allergens on our menu for this dish. However, we always appreciate being informed directly of any allergies at the latest when placing the order, as this allows us to take extra precautions or adapt the dish immediately if necessary. Being aware of your allergy would have helped us ensure you could fully enjoy your meal. While we are proud to be featured in the Michelin Guide (although we do not hold a Michelin star), we understand that this recognition brings high expectations, and we regret that we did not meet yours on this occasion. Warm regards, The Brunelli’s Team