Traditional luxury

Very traditional (in a good way) hotel near the botanical gardens in Puerto de la Cruz. All was as expected from previous reviews. The gardens, pools and spa are magnificent- very authentic Thai style. The room, although comfortable was on the small side (not enough room to leave a suitcase open) but clean,with nice linen, big fluffy towels and altogether well equipped. The hotel restaurants get mixed reviews so we ate out - there are good restaurants in the area at lower prices. The hotel is about a km from the main town and sea in a quiet area. An easy walk down but a tougher one back up the steep hill (although there is a shuttle, we just preferred to walk). Breakfast was a pretty good buffet, although I didn't find it as good as some reviewers. Freshly cooked egg dishes available from the chef but bacon has been cooked in a slab making it quite unappetising. Great selection of meats, baked goods, cereals and fruit etc. Good gluten free options and lactose free milk available. Note that free continental breakfast offered in the room only includes bread, coffee and juice. Any ham etc attracts a supplement. Spa included nice pool, steam rooms and sauna but check prices if you may want treatments as I thought them expensive. Staff very friendly and responsive (tea bags in room not topped up one day - sorted within the hour). A few families but generally the clientele was retired people: not somewhere to go for a lively holiday but perfect for a luxurious break.