My second visit to a great hotel.
We stayed in this hotel two years ago, at which time I wrote an extensive review. So this one is shorter, but as complimentary. We returned to the Botanico hotel almost precisely 2 years after our previous visit. Nothing has changed, the hotel is still well maintained, the staff are still wonderful and cheerful, the rooms are still kept to a high standard. The garden is still lovely, the pools are warm and clean. The only thing that had changed was 'storm Teresa'. We arrived a few days after the storm had commenced and wondered how it would affect our holiday. Fortunately on the north side of the island it wasn't so bad as it was on the south. In difficult circumstances the hotel generally and staff managed the demanding situation very very well. Anything under the hotel's control was just as good as it was the first time we came here. Things outside the hotel's control like the weather was adapted to admirably by the hotel. So they get five stars because they still made the hotel a lovely place to stay under difficult circumstances. And thank you for another lovely holiday.
Hotel Botánico
Dear Steve, Thank you very much for your kind review and for choosing to return to Hotel Botánico & The Oriental Spa Garden. We are truly delighted to know that your second visit was just as enjoyable as the first and that you continue to appreciate the maintenance of our facilities, the comfort of our rooms and, above all, the dedication and friendliness of our team. It is especially rewarding to read your comments regarding your stay during the recent storm. We are very proud of how our team responded to the situation, and your recognition of their efforts in ensuring our guests’ comfort despite challenging circumstances means a great deal to all of us. Thank you once again for your continued trust and for your generous words. We very much look forward to welcoming you back for a third visit in the future. Warm regards, Hotel Botánico & The Oriental Spa Garden