Hotel Botánico (2941)

The Best

We have been coming to The Hotel Botanico for many years , as have many others. In our opinion it just gets better. We are welcomed with the words “ welcome home” that welcome is from everyone, the porters, reception staff & everyone we meet, even the gardeners. That is exactly how we feel . The hotel is immaculately clean . Our room was cleaned excellently everyday. The Turn down service was excellent with beautiful handmade chocolates plenty in a gift box every night. The breakfast was everything you could wish for Mario is brilliant at making eggs, crepes. Waffles & omelettes , there is everything you could wish for. The service is excellent all with a smile & a few words. The door staff greet you with a smile every time you meet them. Reception is always helpful and obliging , nothing is too much trouble. Carlos in particularly is always on hand to help and advise. The grounds are beautifully maintained , the ground staff always speak to you, in fact every member of staff lets on & speaks. There is nothing I would or could change. The Spa is an oasis is calm & relaxation. We were there during the Storm Therese which was terrible , but we were always looked after , felt safe plus kept up to date . Will we return , Definately and we wouldn’t stay anywhere else but The Hotel Botanico .

Hotel Botánico

Dear Pam, Thank you so much for your truly wonderful and heartfelt review. It is incredibly special for us to know that you have been visiting Hotel Botánico for so many years and that it continues to feel like “coming home.” Creating that sense of warmth and familiarity for our guests is exactly what we strive for, and your words are the greatest reward for our entire team. We are delighted that you continue to enjoy every aspect of your stay, from the cleanliness and comfort of your room to our breakfast experience and the attentiveness of our staff. Your kind mentions of Mario and Carlos, as well as our porters, gardeners and all departments, will be shared with great pride. It is also very reassuring to know that, even during Storm Therese, you felt safe, well cared for and kept informed. The wellbeing of our guests is always our top priority. Your loyalty means so much to us, and knowing that you would not stay anywhere else is truly the highest compliment we could receive. We very much look forward to welcoming you back “home” again very soon. Warm regards, Hotel Botánico & The Oriental Spa Garden