A wonderful hotel immersed in an amazing tropical garden

We have just spent a fantastic 4-nights stay at Hotel Bótanico and everything was just perfect! The hotel is beautiful, with a stunning tropical garden that is kept immaculate, a wonderful pool area and excellent food throughout our stay. The atmosphere was relaxed and welcoming and the whole staff was super well trained, kind and professional. I would especially like to give a shout out to Omar, who helped us with parking our car, carrying our baggage and showing us all the room services. He was, without a doubt, the standout member of staff we met during our holiday. Every time we saw him, he greeted us with a smile, he was always friendly, professional and approachable. He clearly takes great pride in his job and goes above and beyond to make guests feel looked after. Overall, a wonderful stay!