Siam Park (820)

Domdomabroad profile picture

To many in the park

Spent a 1000 pound to do the VIP package for the day and it couldn't get more from VIP treatment and basically treated like the next person in the park, my wife had been ill for the 1st part of this year and wanted to do something special we thought we book the complete VIP package for Siam park,bearing in mind there's only about 6 villa's but anyways got there early queued up outside, then the gate opened then queued up just inside the entrance for about 20 minutes, after scanning through as the VIP guests waited in another que for about 40 minutes to get the wrist bands eventually getting to the villa, this package included unlimited fast track some slides the normal que went down faster then the fast track as there was two water slides for that que so fast track went on one and the normal on the other, one qué we was in for about 45 minutes in fast track, I think maybe two slides in the whole day felt like we achieved what we had paid for, my opinion there is no limit to the park it seems and too too many fast tracks are sold like I said 80% of the day seemed like you was like anyone else in the park, if Siam park are going to sell 6 villa's VIP package days( I think it is) then they should make them 6 parties feel like VIP in my opinion and to walk to the villa, if you have difficulties in walking don't bother at all

Siam Park

We are truly sorry that a day intended to feel exceptional did not deliver the comfort, ease and personal attention you expected, especially given the meaningful occasion behind your visit. Our VIP experience is designed to offer privacy, dedicated spaces and priority access, but it should never feel indistinguishable from a standard day in the park. Arrival arrangements, access flow and the distance involved in reaching the villa clearly need to be considered much more carefully in cases where mobility may be a concern. Siam Park is extremely popular during busy periods, as are many leading theme parks, and demand can affect attraction wait times. However, this does not lessen the expectation that a premium experience should provide clear added value throughout the day.