Lovely hotel, poor dining experience

We booked the hotel directly with their reservation department. We gave them full information and were promised an email within 5 minutes. This never arrived so made a further phone call with the full procedure again. Again an email was promised and again this did not arrive. On arrival at the hotel they had our name and booking with no information so again we gave details. The hotel was not in any way full, and we had no problem getting a late booking. The room was excellent with great views of Teide, the swimming pool, and the gardens. The balcony was comfortable. The pool was fine in the garden but beware of slippy steps in! However, we particularly enjoyed the spa pool and meditation area. Breakfast was good with a great selection of hot and cold food, and fresh fruit. Lunch was served by the pool and was excellent on the one day we used it. There was a choice of three restaurants for dinner and as we were there for three nights we went to a different one each night. The food was very disappointing in both the Spanish and Italian restaurants and although the Chinese restaurant was a slight improvement it still disappointed. We should have been alerted by how few people were dining in each on them on any of the three nights. While we would recommend the hotel, we would say go “bed and breakfast” and go to nearby Puerto for dinner!