all inclusive aka “some things included”

Would definitely recommend the fast pass as queues were massive, we loved that we could skip past everyone and got to go on our favourite slides multiple times. We visited 15 years ago and the park still looks brand new. Wish we rented a car to drive in as we came from Puerto de la Cruz on a coach so had a strict time limit. All inclusive in my opinion wasn’t worth it, food that , staff seemed miserable and not very helpful, some of the worst customer service I’ve experienced, you are also limited on what food you can actually eat with the “all inclusive” wristband and where (it’s also the same selection at the outlets just sat on hot plates), should be called “some inclusive” instead. Also think that the all inclusive should have their own locker room available as there was a huge queue to get one. Bit miffed why you queue to get in through the ticketing office then you are forced to queue again for a photo on entry (you can refuse a photo but still need to queue to say you don’t want one). Also didn’t like that while I was waiting for the coach home out the front a staff member came over to ask me to write a review then stood over my shoulder watching me do it so I deleted that one and re-wrote my honest opinion here. Overall though a great day out with the unlimited fast pass we had a great time though this was obviously very pricey! Customer service massively needs some work (this honestly could have bumped it up to 4 stars for me, I worked hospitality over a decade and totally get having a bad day but it was every single staff member that just seemed disinterested and rude) and definitely think the park could offer a little more for your money with “all inclusive” option ESPECIALLY regarding the food outlets, let us eat crepes!!! The maps and signage need improving too or even better get a digital one developed for customers so they can see their exact location and directions easier.