Superb Hotel
We have just returned from a 7 day holiday. We booked a sea facing room on a high floor and reconfirmed a few days before arrival. The staff are outstandingly helpful and in particular Toni went out of her way to accommodate our wishes and has been at the hotel for nearly 40 years. We would also like to praise Venessa and Natalia who were extremely helpful. The spa is the best spa I have come across. No wonder it has won many awards over the years. The facilities are superb and the range of treatments very impressive The gardens are laid out in an oriental theme and are exquisite. The breakfast display is extensive and the food is of a high standard. This stay was for our 30th wedding anniversary and we received a lovely gift from the hotel being 12 rose flowers and fruit. We have stayed in many five star hotels over the years and we can say that this hotel is one of the best we have stayed in and we shall certainly come back Philip & Gaby Dhillon
Hotel Botánico
Dear Mrs. Dhillon, First of all we want to congratulate you on your 30th Anniversary of marriage and we are glad you have liked the 12 roses and the fruit. Our goal is to deliver the best service to our guests so they can experience a wonderful and unforgettable experience, as you say "one of the best hotel I ever stayed". Thank a lot for your glowing review about the Spa and the Reception Desk, special mention for Tony, Natalia and Vanessa, they all will be informed. We are pleased to know that you have taken the decision of coming to visit us once again, we are willing to welcome you soon. Kind regards, Gustavo Escobar Hotel Director