Hotel - old fashioned style
My husband spent his time saying he felt like he'd give through a time warp. The staff were very attentive, but he was right, it did feel very dated. Hard to explain why. The decor, the attitude, the entertainment in the evening. It felt like a hotel cruise-ship. Breakfast is basically the same every day but has a wide choice from cooked English breakfast, fresh fruits, cold meats and cheeses and cereals. Everything was fresh and a high standard. I had a massage which was good. Very easy to organise and reasonably priced. There are 2 pool areas. One for under 16s by the bar, the other adult only in the spa area with no drink service. The spa pool gets the sun in the morning. Would have been perfect there if we could have had a beer. Ate at the hotel once - big mistake and the reason I've not given the hotel 5*. Ate at La Parrilla , suposidly Spanish restaurant based in the hotel. This was by far the most expensive meal we had for the worst food. I left my starter - an unripe tomato filled with squirty cheese and scattered with tiny bits of ham. No one asked why I hadn't touched it. Then unflavoured rice with 4 over cooked prawns. This cost me +€20 for this course alone - insulating. The hotel is a 20 minute walk to the beach front but all down hill so clearly uphill on the way back. There are loads of small restaurants just off site so would highly recommend going elsewhere for food. So, in summary - nice hotel if a bit eccentric. Pools nice. Breakfast good. Staff welcoming. Just absolutely dire restaurant with the worst food I can remember eating in a long time.
Hotel Botánico
Dear Guest, Thank you for taking the time to leave your comments and opinions about your stay in our hotel. The majority of our clients who choose to stay with us for a relaxing break leave very positive feedback, and for this reason we are sorry to hear that your expectations were not met on this occasion. We are pleased to know that you have enjoyed your massage at our Spa. The Spa Area have no drinks because is a space designed for health and wellness and this decision responds to the opinion of the majority of our customers who encourage us to continue to maintain this as a oasis of peace and tranquility. Our staff is known for offering exquisite treatment and attention to all our customers. We are sorry that in your case you did not feel that that was the case. Moreover, we regret that our location did not entirely meet your expectations. Given its position, our hotel offers privileged views. A perfect place for relax. We would like to inform you that we offer all of our guests a free transfer service to the center of the town several times a day. We take note of each and every one of our customers' observations, complaints, suggestions and comments, for the purpose of our improvement. We are at your service for anything that you may need. Best regards, Gustavo Escobar Hotel Director