Lovely clean friendly hotel

We have just returned from Tenerife and I thought id write just a couple of things I noticed firstly with the negatives, we found that there were never enough beds round the spa pool, most guests didn't put towels down to reserve them but the odd ones did !!! Also they didn't seem to have enough space in the sun most were put in the shade and I felt a little uneasy moving the beds out of line to get to the sunshine. Also I don't know if this is a British thing or not but with hotel being a 5 star you expect a kettle in your room for a cuppa!! And there wasn't one. Lastly I don't usually take shampoo and conditioner to a 5* hotel as they have complimentary ones for you, they had shampoo but no conditioner which I found strange. The golf session with Johnny was interesting as about 7 clients went down to the practise nets (3) but he took 2 clubs and 1 bucket of balls, so whilst stood for 10 mins I thought I would go and get some putters so we're not stood around for 1/2 an hour doing nothing,as we never got an acknowledgment from Johnny, we never got to have any time with him either!!! Onto positives the breakfast was amazing loads of choice fresh and good quality produce and plenty of it, the porridge with mixed berries apricots and selection of nuts I had every morning was lovely, we also went to a couple of the 6pm cocktail making and gin making sessions Pedro took them and was a lovely knowledgeable chap and very helpful, the staff at the bar were all friendly, polite and smart, the rooms were comfortable and clean, the gym was good and the classes were fun, we had a lovely relaxing time at the hotel