Underwhelming
The room's are in need of a little decoration, everything feels a little worn and outdated, particularly the balcony area which wasn't very luxurious. The breakfast food is excellent, with a huge variety of things on offer including fresh blended smoothies and juices. The evening entertainment was appalling when we went on a Friday evening- a female singer who gave as little a performance as I've ever seen- she didn't know the lines to any of the songs as was looking on her computer (propped on the piano) for the lyrics. She didn't even sing on every song, leaving a guy on a heavily backing tracked keyboard to do some poor renditions of popular songs. The botanical gardens are nice to walk around, but in this also I was expecting a little bit more.
Hotel Botánico
Dear Guest, Thank you for taking the time to leave your comments and opinions about your stay in our hotel. The majority of our clients who choose to stay with us for a relaxing break leave very positive feedback, and for this reason we are sorry to hear that your expectations were not met on this occasion. Our evening entertainment is known for offering good performances to our guest. We are sorry that in your case you did not feel that was the case. Moreover, we regret that our room decoration did not entirely meet your expectations. We have chosen classic decoration, that not means we are updated at all. We take note of each and every one of our customers' observations, complaints, suggestions and comments, for the purpose of our improvement. We are at your service for anything that you may need. Sincerely yours, Gustavo Escobar Hotel Director