Great service, great relaxation
This place is all about relaxation, and we got plenty of it here. The spa is beautiful, and the rest of the spa/relaxation aspects were great. There are also a few restaurants on-site, all of which were very good, including the morning buffet and the bar in the evenings. The room was decent itself, but the best part was the glorious view from the balcony - we were happy to kick our feet up and watch the view all around us. The staff were also very nice and accommodating, and I was impressed to find that most of them spoke at least 3 languages, many 4+. The only negatives were that we had very little wifi in our room, but then we were at the far end... and they had accidentally put us in a smokers' room, but it turned out to smell completely smoke-free for us so we stayed with it.
Hotel Botánico
Dear Guest, Thank you for your kind review. We sincerely value our guests and pride ourselves on authentic hospitality, aiming to provide a special experience for each and every visitor, we are glad to hear that this was your case. We are pleased to know that you have enjoyed the room views, the restaurants, the spa and our service. We regret the little mistake to give you a smoker room, we are happy that our staff changed your room in a moment. For all the staff of the Hotel Botánico & The Oriental Spa Garden it will be a real pleasure to see you again enjoying of a relaxing stay. Best regards, Gustavo Escobar Hotel Director