Outstanding customer service
What makes this hotel stand out for me was the customer service. Firstly, there are lots of staff and every one of them was eager to help at all times. I've stayed in lots of hotels and the customer service in this one was second to none.
Hotel Botánico
Dear Sue W, Thank you very much for your kind contribution. We are delighted you and your family had an excellent experience at our hotel, specially in the customer service. Your feedback stimulates and helps us improve our service and quality standards. It would be a pleasure to see you again at our hotel enjoying our services, Best regards, Gustavo Escobar Hotel Manager