A gem of a hotel
We booked a 10 night stay here on the spur of the moment for a late October/early November holiday. From the moment I walked in I knew we had chosen well. As per all the other good reviews on here, we were greeted with a drink, made to fell really very welcome and things just got better from there. The Spa, the pool, the restaurants are all superior to what you might be expecting - and yes the breakfast is the best Ive had in any hotel anywhere in the world. The staff are the very definition of good service - everyone - the waiters, the front desk staff, the pool staff - everyone of them were really friendly and helpful. To highlight how much we enjoyed our stay, we tried to think of areas for improvement - all we could come up with was the speed of the wi-fi !
Hotel Botánico
Dear Mrs. Chris T, It is such a pleasure to read your highly complimentary review. Thank you for taking the time to share your experience with other TripAdvisor users. We are delighted to read of what a lovely stay you enjoyed and have taken enormous pride in sharing your compliments with our team about your "breakfast is the best Ive had in any hotel anywhere in the world". We look forward to welcoming you back home on a future visit and thank you once again for a glowing review. Awaiting for you once again in a near future. Yours sincerely, Gustavo Escobar Hotel Manager