Calm hotel and spa
It is nice stylish hotel. I stayed in excellent room with view into the garden and pool area. Service was good and all the staff was very pleasant. I received the small gift and bottle of champagne from the hotel staff for my birthday. But the food in restaurants was overpriced and nothing "special". Furniture in the restaurants and bars looks shabby and need improvement.
Hotel Botánico
Dear guest, Thank you for taking the time to leave your comments and opinions about your stay in our hotel. The majority of our clients who choose to stay with us for a relaxing break leave very positive feedback, and for this reason we are sorry to hear that your expectations were not met on this occasion. Our restaurants is known for offering exquisite treatment and attention to all our customers. We are sorry that in your case you did not feel that that was the case. We take note of each and every one of our customers' observations, complaints, suggestions and comments, for the purpose of our improvement. We are at your service for anything that you may need. Gustavo Escobar Hotel Manager