Oozing with charm

Stayed here in Room 467 for 8 nights from 10th July and made contact with the hotel about request for room which was duly acknowledged - good first contact! The hotel functions almost like a very well thought out art gallery with a homely feel. Have stayed at many 5 star spa hotels in the Far East which I am using as a measure to compare and I would say I am not disappointed. Pros: 1) The service is impeccable from door to room 2) The Spa is really top notch and so calming especially with the exclusion of children which is always annoying on a holiday island like Tenerife 3) The breakfast is indeed one of the best on the island sprinkled with chocolate fountains on some days to lovely smoothies of many varieties every day - what a treat! 4) Room although not the most up to date is immaculately clean and everything is in perfect working order with nice toiletries from the White Company 5) wifi connection throughout was good in the hotel complex 6) The gardens are really lovely and gives you the feeling of being in a botanical garden with a lovely pond Cons: 1) No tea/coffee making facility in the room which you need to pay a daily charge for which I found was unusual for a hotel of this quality 2) Whilst the food at breakfast was very good - the room service food was very plain and in some cases even cold when they appeared All in all I will return next year and I understand why friends have been repeat customers year after year. Do ask for a high floor room with views to Teide - if the clouds clear (which it did not very much in my case) - the views will be outstanding. A special thanks to Monica at front desk who is always so obliging with restaurant selection and reservations. Dont miss out on Tito's which is not very far from the hotel!