Great service, wonderful breakfasts, awful restaurants
I cannot express enough how disappointed I was by the restaurants in the hotel. The local restaurants, at half the price, are so much better. The hotel is great, the service good, the rooms are fine, but the food, with the exception of breakfast, is awful and so overpriced. If you are going to stay here please do not sign up for half board. You will be disappointed. These are very far away from 5 * restaurants. The Oriental is the best, where we had reasonable food and good service, but as for the rest....
Hotel Botánico
Dear davidbutler20, Thank you very much for taking the time to review us in TripAdvisor. The majority of our clients who choose to stay with us for a relaxing break leave very positive feedback, and for this reason we are sorry to hear that your expectations were not met on this occasion. Your suggestions are very important to us, we are very sorry, for the problems with the prices of the food. We are at your service for anything that you may need. Yours sincerely, Gustavo Escobar Hotel Manager