Hotel Botánico (2941)

Yes...but

YES :Very comfortable, very good breakfast ,very good facilities and excellent efficient friendly staff. BUT: we ate once on the first evening in the hotel at the Oriental restaurant. Overpriced and you get better in a London takeaway. Sadly on the restaurant food front I have to agree with earlier reviewers. A bit of a surprise that the hotel doesn't seem to have taken notice. But in every other way, we had a great stay.

Hotel Botánico

Dear mert65, First of all, thank you for having chosen us for your stay in Tenerife. We sincerely appreciate you for taking the time to send your feedback after your recent stay. We want to provide our customers the best service, and always want to know if it does not meet their expectations, as in this case. We have contacted the appropriate department and we are on the way to make sure that your concerns won’t materialize again. We wish to have known about your dissatisfaction at the very moment so that we could have been able to fix any issues, please accept our apologies. Thank you very much for your patience, sometimes it’s difficult to manage the restaurants even if we are offering the best products. Looking forward to welcome you back in a future, Best regards, Gustavo Escobar Hotel Manager