Overpriced place despite warm-hearted staff, nice park and great breakfast
Paid 400+ EUR for a suite for me and my family. Breakfast great, park and spa very nice. Staff was very warm-hearted but not up to 5 star standards (e.g. we asked for replacement of broken water cooker but it was not replaced). Suite had good size, but was worn, not 5 star standard any more. Main point of criticism however are the restaurants. Prices are 2-3x compared to the rest of the island and the food definitely doesn't justify that price level.
Hotel Botánico
Dear WhatALovelyPlanet, It's a pleasure for all of us to read that you and your family enjoyed during your recent visit to Tenerife. Thank you so much for sharing your experience with our staff, the Breakfast Buffet and the Spa. We have taken note of your comment about the Restaurants for improvement. Looking forward to welcome you back in a future. Best regards,