A very pleasant and peaceful hotel
This is a lovely luxurious hotel in a good location. The staff are helpful and very pleasant. There are three restaurants on site, a little expensive but with good food. The breakfast is wonderful with a very wide range of choices. Our only gripe and it is a small one, is the hardness of the towels in the rooms which is not what I expect from a 5 * hotel. The towels in the spa are soft so why can't the room ones be the same? The hotel provides a regular free bus service down to the main promenade of the resort. We had a junior suite that was very spacious and comfortable with a large balcony. There are beautiful tropical gardens that a kept in immaculate condition.
Hotel Botánico
Dear Diane H, Thank you for sharing your great experience in The Botánico Hotel with with all Tripadvisor users. It is fantastic to read that you keep lovely memories of your holidays in the hotel because of the professional and attentive service, the high quality of food and drinks and the excellent room. Willing to welcome you again in Hotel Botánico & The Oriental Spa Garden for another visit, please contact us before regarding your preference request, and we assure you as always our best attention even with the towels. It would be a pleasure to welcome you again at Hotel Botánico & The Oriental Spa Garden. Best Regards, Gustavo Escobar Hotel Manager