Great place to recharge after a long flight
We have a voucher for a night at the hotel with an entrance to the spa. It was worthy. Room was located near the city road and we asked for a quieter room. Rooms are spacious and comfy. Breakfast in the room was amazing. Buffet has more than you need. At night you can go and have a drink at the bar where they offer nice and good music, in a very relaxing atmosphere. During the day, you can enjoy the garden, take pictures of nature, including butterflies, etc. We ran into a Tai Chi class and it was an amazing experience. The best part of the hotel is the customer service, the bellboy Sebastian was more than helpful ,courteous and profesional. The worst part of the stay was the massage at the spa. Please, please, please, change the massages beds!!. They look more like a surgical tables than a place where to relax. I could not enjoy the message becase they ara again feeling like you are having a surgical procedure without even a sheet. Restaurants in site are very expensive but there are plenty of places near by where you can have local food. In general, I will stay here as soon as i arrived from my long flight and recharge my batteries before going into a vacation.
Hotel Botánico
Dear dama3j, Thank you for your constructive feedback of our hotel. We appreciate your comments and thorough review. We are conscious that it’s this information what allows us to improve the service quality for our guests. We are very glad to hear that you have enjoyed your stay and we apologize for the disturbances caused by the massages beds. Looking forward to welcoming you back, Gustavo Escobar Hotel Manager