Hotel Botánico (2941)

Very good Hotel needs to improve resturants

real old fashioned good service. lovely staff and a fabulous spa. lunch by the pool was very good and breakfast was also good. bed wonderful. this is a lovely place to stay. to be honest we had one dinner in at the Oriental. Service was really poor, had ask 3 times for drinks, our bread came after the starters followed by prawn crackers. all of which should have come earlier. food as very average. had to ask for the bill 3 times. We spoke to other brits who had been to this and the other restaurants and they said were all poor. A hotel of this quality should have a stunning restaurant. not good enough. however there a some really good restaurants in the town so don't take half board

Hotel Botánico

Dear 440JeremyF, Thank you very much for taking the time to review us in TripAdvisor Your suggestions are very important to us. We are very sorry, for the problems with the service at the Oriental Restaurant. Your suggestions and comments will be taken into account in our hotel We look forward to seeing you again. Yours sincerely, Gustavo Escobar Hotel Manager