We stayed at the hotel from 22nd jan 2019 until 19th feb 2019.
On the 5th feb my wife had to be admitted to the local hospital with a potential life threatening illness.She was on intensive care for 5 days and in the hospital for a further 9 days until we were allowed home.I was given tremendous help by all the staff on my extended stay.The care and compassion shown was exemplary from everybody.The hotel itself was excellent,in a good location.I am a keen swimmer so loved the main pool.I would recommend it to anyone.
Hotel Botánico
Dear Angela c, Thank you for choosing Hotel Botánico & The Oriental Spa Garden for your holiday and for the time taken to let us know about your recent and special experience through TripAdvisor. It is always wonderful to read such positive feedback, which serves as a great motivator to our team. It shows them that their passion and efforts to provide exceptional experiences are appreciated by those who receive it. We are very happy you are now at home together. We are looking forward to welcoming you again soon for another stay with us. Kind regards, Gustavo Escobar Hotel Manager