We will return again
Stayed 2 years ago and always said we would return. True to our word we have just had a week at this fantastic hotel. So relaxing, despite the slight hiccup with our reservation at check in - we were expected 6th September instead of 9th June. Hey, if they want to keep that room available in September as a gift, I don’t mind paying the flights to get back. Anyway, it was all very quickly sorted and the rest of our stay in room 363 was smooth as silk. The grounds and facilities are first rate and we spent most of our time in the spa area For sure we will be back again.
Hotel Botánico
Dear IamBoothman, Thank you for taking the time to leave your comments and opinions about your stay in our hotel for the second time. We are going proudly share with all the team. Moreover, we regret the mistake of your booking but we are happy that Front staff resolved the matter in a moment. Our staff usually receives many compliments for their professionalism and knowledge. I therefore apologize for the inconveniences and regret if this has somehow tarnished your welcome. Looking forward to welcoming you back, Gustavo Escobar Hotel Director