Hotel Botánico (2941)

Great hotel!

This is a really lovely hotel where they pay attention to the comfort of the guest. The styling is traditional (with an oriental slant) and opulent. There are lots of paintings and statues/decorative items in the public areas. I particularly loved the beautiful flower arrangements everywhere - especially the roses. Our room was large and comfortable. There was a gift of wine, water and fruit waiting for us on arrival. They also provide fluffy robes, slippers, a safe, free wifi (but no tea/coffee making facilities). In the evening there is a turn-down service with a chocolate! Breakfast is first-rate: excellent choice in comfortable surroundings. Linen tablecloths and napkins too. Eggs (fried, poached, omelettes) and crepes are cooked to order. We ate in the Oriental restaurant twice and loved it. The outside areas are lovely. The gardens are lit up at night - magical. The sunbeds are very comfortable as they have thick mattresses. Towels are provided (no restriction). The bar offers a great choice of cocktails. I can recommend the champagne cocktail and the mojito! Drinks are served with nibbles and canapés, coffee with biscuits. Service here is very friendly, albeit a little slow sometimes if the person behind the bar is taking drinks outside. There is entertainment on in the evenings. There is a free shuttle bus to the town which is handy as there are a lot of steps - although it is a walkable distance. The last bus into town is at 18.40 and the service stops at lunchtime on Saturday at the weekend. The staff are lovely: helpful and friendly. The ambiance was quiet and comfortable (apart from the weekend when Spanish families arrived to disrupt the peace around the pool - they talked loudly and incessantly!). That said, we would highly recommend this hotel.

Hotel Botánico

Dear Maureen G, Thank you very much for your e-mail and for your very motivating support and kind words. Your comfort and well being is our most important aim and is therefore a great satisfaction for us to ascertain, in special the service in our Oriental restaurant, everything has been to your liking and that you enjoyed your holiday with us. Thank you very much also for sharing your experience on Tripadvisor so that other travelers may as well let themselves be pampered by our excellent staff and enjoy our well maintained facilities and the elegant atmosphere of our hotel. Your satisfaction is certainly our best reward and we would be very honored to welcome you again in the future. The entire staff and I remain at your complete disposal. Kind regards, Gustavo Escobar Hotel Manager