Superb
Spent twelve nights in September 2019 at this hotel,this is not the first visit.The level of service,the rooms,breakfast,the manor in which the hotel is run is a credit to the owners and the hotel staff.Even the Botanico has areas which could be improved,the upper sun terrace the sun beds and tables were never washed down,the sun beds are not of a quality of a 5 star hotel.On several days their was a long wait for towels,the other niggle is the fifteen euros charge for putting which was free until 2018.All said and done this a legend amongst five star hotels and a must visit destination for a very relaxing enjoyable holiday
Hotel Botánico
Dear JACK F, Thank you very much for your kind contribution. We are delighted you had an excellent experience at our hotel once a time. We are most thankful for constructive reviews as they allow us to enhance our understanding of our guests' needs and expectations. Your feedback stimulates and helps us improve our service and quality standards. It would be a pleasure to see you again at our hotel enjoying our services. Best regards, Gustavo Escobar Hotel Manager