Poema del Mar (1334)

Wonderful aquarium and horrible restaurant...

This a 5* oceanarium. Lots of wonderful fishes and other sea species, very big glass to enjoy the undersea view. Great joy for the whole family. I can recommend it to everyone. Unfortunately I can give only 3/5 because of the restaurant and food served. The management should improve the quality immediately. We were all very disappointed with lack of taste. I was forced to order something else after 20 minutes waiting because the waitress said "sorry sir, no more meat you ordered". Another strange thing is that my wife got her meal first, my daughter 5 minutes later, son after another 10 minutes and I... after whole my family had already eaten their meals. Not the standards we are used to...

Poema del Mar

Dear decitos, Thank you for sharing with us your experience. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. As you can check on the rest of reviews, visitors usually have a total opposite perception when they eat at our restaurant. Please feel free reach out to send us an email to info@poema-del-mar.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.