Very good but one thing went wrong

Very successful stay at the hotel. Rooms very comfortable Service at the highest level Breakfast the best we have eaten so far in hotels, everything fresh, very good quality and beautifully served. Lunch in the hotel restaurant also good. Spa beautiful, massage good - although it lasted shorter than the purchased package, hairdresser also good. Subtracts a star for the bill at the end. I wasn't going to check, but I was thrown by an extra massage service in the spa that I didn't have. I do not know if it was done on purpose to pay more, but in a hotel like this it should not happen, especially since the signed bills did not include such a massage. Additional time unnecessarily spent at the reception. Distaste remains.