Foodies beware! The hotel is nice but the food options suck big time.
Don’t bother paying for half board as you will certainly grow tired of the food. The restaurants serve food that ranges between terrible and mediocre, in a pretentious setting, by inexperienced waiters. The service is excruciatingly slow and lacklustre and while the food is technically edible, it lacks the standard that you would expect of a hotel of this calibre, and of Spain in general. The breakfast buffet was definitely the least bad of the food choices, whereas the “La Parilla” was undoubtedly the most disappointing. “Il Pappagallo”, “The Oriental” and the pool restaurant were not much better though, so you’re much better off looking for a place to eat outside the hotel. The restaurants Muxacho and Chicha Morada are very nice places outside the hotel. You won’t be able to procure a decent cup of coffee within the hotel grounds, which is annoying if you like coffee with breakfast.
Hotel Botánico
Dear klausbF7167GS, thank you for letting us know your opinion about your experience at the Hotel Botánico & The Oriental Spa Garden, we are sorry to see that you did not like the gastronomy, a fact that really surprises us, given the wide variety of options that we offer to our guests and among which it is very difficult not to find dishes or products that are not to your liking, always highlighting the variety of options and the quality of our product. At Hotel Botánico we offer a varied and carefully selected gastronomy, with the best suppliers and raw materials in all our restaurants and with different specialities in each one of them: the Mediterranean flavours of Il Pappagallo, the best Asian tradition in The Oriental, the best Spanish gastronomy with zero kilometre products in La Parrilla and the fresh and local fish and meat in Palmera Real, as well as a wide and varied gastronomic selection in our breakfast buffet. We regret that none of these options have satisfied your culinary desires and we confirm that our staff is always available to attend to the needs and suggestions of our guests, as well as to be able to provide them with a solution throughout their stay. It saddens me to read your words about our staff, as just this week we have received recognition for the talent of our hotel, which values the quality of attention and service vocation of our team, one of the fundamental pillars to make the experience of our guests even more enriching and one of the things they value most and that make them come back to our hotel every year. I encourage you to give us a new opportunity to visit us in the future and we can offer you a new experience that may exceed your expectations, do not hesitate to contact us for any questions or needs that may arise, we are always at your disposal but unfortunately, we believe that your interests have been different when it comes to transmitting such a poor image about a great professional team like ours. Best regards, Gustavo Escobar