Special garden hotel in Tenerife...
This was our first time in Tenerife and the Hotel Botanico. It was a special 50th birthday celebration. The hotel is located in luscious gardens hidden away from the hustle and bustle of the city. This was also the best feature of the hotel which we enjoyed during our walks but also at breakfast and with the meals we had at Palmera Real which is one of the four restaurants at the hotel. This is also where we enjoyed our best a la carte meals. We also tried Parrilla (Spanish) and the Oriental but were less impressed by the quality of the meals. It was a lovely surprise to receive a cake and champagne on the day of the birthday courtesy of the hotel. A special mention also for Eleonora at the Spa Garden who kindly created a wonderful dance session for me when I turned up on the same day! Her love of movement, dance and teaching came through and so thank you Eleonora. Also thank you to Rosie at the Spa garden for a much needed relaxing massage! There was also live music throughout our stay over Christmas at the Bar Hall which we enjoyed. In terms of what could be improved and why this isn't a 5 rating is the bed could have been a lot more comfortable for a 5 star hotel, and the quality of the restaurants we tried although we didn't try Papagallio the Italian restaurant. It was all in all a great stay and we would recommend.
Hotel Botánico
Dear Melvina M, Thank you for taking the time to review your experience at Hotel Botanico. We are delighted that you enjoyed your special 50th birthday celebration and made the most of the luscious gardens we have to offer. We are so pleased that you had a fantastic time at Palmera Real and were surprised with a cake and champagne on your special day. We are glad to hear that Eleonora's dance class was a lovely surprise, as well as Rosie's relaxing massage. Our Bar Hall featured some wonderful live music over the holidays which we hope you enjoyed. At Hotel Botanico, we strive to provide luxury comfort and hospitality in every aspect of our services. It is unfortunate to learn that your expectations were not met with regards to bed comfort and restaurant quality, but rest assured we take all feedback into consideration when looking for ways we can improve our services in the future. Thank you again for taking the time to share your stay with us! Kindest regards Gustavo Escobar General Manager