Fab staff and superb facilities
We had a fantastic short break at this superb hotel. Staff were amazing from the moment we arrived to the minute we checked out. I managed to leave my passport on the transfer bus and Toni on reception went the extra mile to make sure I got it back. All the staff were attentive and ensured we had everything we need. The spa is a wonderful facility and we feel relaxed and energised. We will definitely be back.
Hotel Botánico
Dear Matt F, Thank you so much for taking the time to review your stay at our hotel. We are very pleased to hear that you had a fantastic break and that our staff provided you with such excellent service throughout your stay. We particularly appreciate your kind words about Toni who went above and beyond to ensure that you received your passport back. Our staff strive to ensure that all of our guests have a great experience and we are pleased that we were able to do this for you during your visit. We also appreciate that you enjoyed the spa facilities, which are designed for relaxation and re-energising. Thank you again for your positive feedback, we look forward to welcoming you back soon! Kindest regards Gustavo Escobar General Manager