clean but very tired
Hotel plus points. Clean and tidy and staff are excellent and dressed like something from the old Savoy or Ritz and a few had probably been working there since El Cid was wandering around. Had an Ocean view suite ( i think) large lounge and bedroom furniture a bit like my grandparents living room. Bed comfy linens ok ac rubbish. Bathroom clean but shower was awful and very weak and was a hand held job like from the 70’s, bath small and took ages to fill. Place is like an old people’s home and bar at night was dead. Nothing wrong with the place as long as you’re over 90.
Hotel Botánico
Dear L3512QJgaryw, Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate your positive comments about the cleanliness and the excellent service provided by our staff. We hold our team in high regard, and many of them have indeed been part of our family for years, contributing a sense of tradition and expertise to the service we offer. We are sorry to hear that your experience with the room and the bathroom did not entirely meet your expectations. We take your comments seriously and will use them as valuable input to enhance our facilities and services. It's worth noting that Hotel Botánico is a destination that caters to a diverse range of guests, from young couples to travelers of all ages. Our aim is to provide comfort and hospitality to all our visitors, regardless of their age. We appreciate your insights and hope you will consider giving us another opportunity to host you in the future. If you do decide to return, please feel free to get in touch with us with any special requests you may have, so we can ensure your stay is even more enjoyable. Thank you once again for your feedback and for choosing Hotel Botánico & The Oriental Spa Gaden 5*GL Sincerely, Gustavo Escobar General Manager