Brown Sauced
Hard to fault Hotel Botanico. 5th stay there and booked for next year. Yes its busier and some residents have got into the German habit of grabbing sunbeds and leaving a towell etc on the bed even if they head off to the Town no doubt, That needs to be sorted ! The ambience and the garden is something to behold. Love The Oriental Restaurant and the breakfast selection is amazing. Only slight issue i had with the latter was the disappearance of Brown Sauce which was upsetting :) Should have got Head of Public Relations onto it !! A wonderful Hotel and the view out from Floor 3 across the Ocean is breathtaking
Hotel Botánico
Dear Jonspeyer, Thank you so much for taking the time to share your positive review on TripAdvisor following your recent, and fifth, stay at Hotel Botánico. We are thrilled to hear that you have already booked your next visit with us—it's always a pleasure to welcome back our cherished repeat guests. We're delighted that you continue to enjoy the unique ambiance and the lush gardens that our hotel prides itself on. The Oriental Restaurant and our extensive breakfast selection are designed to provide a memorable dining experience, and we're glad these aspects of your stay were highlights for you. Regarding the sunbed situation, we truly appreciate your feedback. We understand how this behavior can detract from the overall guest experience, and we are actively looking into solutions to manage the sunbed reservations more effectively to ensure fairness and enjoyment for all our guests. We couldn’t help but smile about your comment on the disappearance of Brown Sauce at breakfast. It's these little details that can make a big difference, and we'll make sure to relay your message to our Head of Public Relations to address this "upsetting" issue promptly. Your kind words about the breathtaking ocean view from the third floor, the wonderful hotel experience, and your love for The Oriental Restaurant mean the world to us. It is our mission to ensure that every stay at Hotel Botánico is nothing short of spectacular. We look forward to welcoming you back next year and aim to continue exceeding your expectations. Should you have any special requests or suggestions for your upcoming visit, please do not hesitate to reach out to us. Warmest regards, Gustavo Escobar General Manager Hotel Botánico & The Oriental Spa Garden