Proper five star hotel.
I have stayed in a few hotels over the past few years but this one certainly has to be the best. Even compared to one's in Singapore. But what really makes this hotel a five star hotel it's a staff. They are always smiling always provide always helpful and always making your stay pleasant one. And know this sounds like on some sort of bot writing the review just to make a place sound good but I can honestly say this is the best hotel I've stayed in. The Spar is great, the restaurant is great with its big bird cage, the jellyfish is great, the restaurants are good, the pools a lovely well stocked with sunbeds. I even got Spanish lessons from the room cleaners who were charming. I need negatives? Well I suppose I could say the restaurants in the hotel are a bit pricey but still very good. If you're on a budget then there are plenty restaurants nearby. Special thanks to Vanessa who reserved a sea view room before we arrived. I said it loads of times as I was leaving but I'll say again to the hotel, thank you.
Hotel Botánico
Dear stevewX5594CZ We cannot agree more with your comments, especially those mentioning our restaurants and the high level of gastronomy we strive to maintain at Hotel Botánico & The Oriental Spa Garden. It brings us immense joy and pride to hear that we stand out as the best hotel experience for you, even when compared to renowned establishments in places as distinguished as Singapore. The dedication of our staff to provide unparalleled service, always with a smile and readiness to assist, is something we take great pride in. Your recognition of their efforts is the highest compliment we could receive. We are thrilled to know that our commitment to creating a pleasant and memorable stay resonates so strongly with your experience. Hearing that our hotel’s unique features, such as the spa, the restaurant with its distinctive bird cage, the jellyfish exhibit, well-appointed pools, and even the opportunity for Spanish lessons from our charming room cleaners, contributed to making your stay exceptional is truly gratifying. We understand your comments on the pricing of our restaurants and appreciate the perspective it brings. Our goal is to provide value through quality, setting, and service that matches the investment our guests make. A special mention of Vanessa is noted with pleasure; her effort to reserve a sea view room for you exemplifies the personalized service we aim to provide all our guests. We are humbled by your words of appreciation and assure you that the sentiment of gratitude is mutual. Thank you for choosing to stay with us and for sharing your experience. We look forward to welcoming you back to Hotel Botánico & The Oriental Spa Garden, where we hope to continue exceeding your expectations. Kindest regards Gustavo Escobar General Manager Hotel Botánico & The Oriental Spa Garden 5*GL