Poema del Mar (1334)

Great aquarium worth a visit but don’t bother with the restaurant

The aquarium itself is wonderful, fantastic to view all day long. The restaurant however was a huge let down from how it was before. Previously nice 3 course menu and fantastic service, this time we asked to reserve a table in the restaurant, was told yes and when we arrived at the correct time no one was there allocating tables, menu was rubbish snack fried stuff. No table reserved, poor service, my food was cold when it arrived.

Poema del Mar

We are very grateful that you have taken time to provide us with your assessment. We are sorry to hear that your experience was not entirely satisfactory, but we can assure you that we will work so that these types of situations won't happen again. We hope to see you again in our aquarium and we promise you that next time you will have the experience and the first level service that is supported by the recognition of our users through TripAdvisor.